About Gleberry Support
A community care agency built on trust, compassion, and over a decade of dedicated service across Hinckley and Leicestershire.
Our Story
Gleberry Support was founded in 2013 with a simple but powerful belief: that everyone deserves high-quality, person-centred care in the comfort of their own home and community.
What began as a small team with a shared passion for making a difference has grown into a trusted care agency serving individuals and families across Hinckley and the wider Leicestershire area.
Over ten years on, that founding belief still drives everything we do — from the way we recruit and train our staff, to the way we listen to and support every person in our care.
2013
Founded
13+
Years of Service
CQC
Registered & Regulated
7 Days
A Week, 7am–10pm
Our Mission
"To provide compassionate, person-centred care that empowers individuals to live independently, safely, and with dignity — in their own homes and communities."
Compassion
We treat every person with kindness, empathy, and genuine care — because behind every care plan is a human being who matters.
Dignity
We respect the privacy, choices, and individuality of every person we support, always.
Reliability
Families trust us to show up — and we do. Consistent, dependable care is at the heart of what we offer.
Excellence
Our staff are trained to the highest standards, and we continuously invest in their development to deliver outstanding care.
Why Families Choose Us
CQC Registered
We are registered and regulated by the Care Quality Commission, giving families confidence and peace of mind.
Over 10 Years' Experience
Founded in 2013, we bring more than a decade of expertise in community and domiciliary care.
Locally Rooted
Based in Hinckley, we are a local agency with deep roots in the community we serve across Leicestershire.
Highly Qualified Staff
Our team holds Level 3, 4, and 5 Diplomas in Health and Social Care, ensuring skilled, professional support.
Person-Centred Approach
Every care plan is tailored to the individual — their needs, preferences, and goals always come first.
Available 7 Days a Week
We are available Monday to Sunday, 7am to 10pm, so support is always there when it is needed.
Personal Alarm Service
In 2023 we introduced our Gleberry Support personal alarm service — giving our clients and their families an extra layer of safety and reassurance.
Your personal alarm is linked directly to your on-call manager — the same manager who provides your regular support. The device is designed to maintain your privacy and is there for when you need urgent help, whether you are at home or out in the community.
If you press the button on the panic alarm, it will call the on-call mobile. If they do not answer, it will then call two further managers at Gleberry Support. During this time, all managers will receive a text message to say who has pressed the button and your location via Google Maps, using GPS.
If we do not receive a response, we will send a member of staff to your location as soon as possible. Please note you will be charged our hourly rate as per the standard Gleberry Support terms and conditions if we need to come out to your property.
Personal Alarm
Press for immediate help
Our Support Team
Our dedicated team has been at the heart of Gleberry Support since the very beginning. With years of experience and a genuine passion for care, they are the reason our clients feel safe, supported, and valued.
Ready to Find Out More?
Whether you are looking for care for yourself or a loved one, we would love to talk. Get in touch today for a free, no-obligation assessment.